Dial 1000 on your phone Enter the password (1234) if you need that reset, let the computer room/Velocity know. Enter option 0 Then option 1 to record your unavailable message.

If a new hire/ or request is made for adding someone to a call group, follow the steps below. Add the individual to the call group In the admin portal go to  Setup    Select edit group (pencil icon)   In manage group members, type in the extension or name of new group member (This assumes the extension has already been created) Click on Save Extension Group Then, we want members to be able to sign in and out of the call que in the admin portal, go to Tools Under PBX Features, go to Call Queues Edit the specified group (using the pencil icon) In the Queue members search box, search by name or extension our new group member After they have been added, select the name and change the lock icon to the door icon, so the member can sign in/out of the call que Now celebrate because you did it! Wooo! 😁